Customized Burnout Consultation Services

Job-related burnout can be mitigated, alleviated, and prevented, but only with intentional and concerted effort.  NCPHP now offers an individualized plan to address job-related burnout in medical providers. This plan includes an organizational evaluation, an assessment of medical provider burnout and a review of group dynamics. In today’s healthcare environment, there is no doubt that burnout is affecting the health and wellness of your organization.


NCPHP’s Customized Burnout Consultation Services:


Employee turnover
Patient complaints
Employee complaints
Disruptive behavior
Malpractice/lawsuit claims
Negative social media feedback
Patient attrition
Employee Retention
Patient satisfaction
Employee wellness
Employee morale
Productivity/Patient care
Innovation and creativity
among employees


The above factors can and will result in significant cost savings for your organization.


Our tailored plan includes the following:

  • Structured interviews with critical and C-level stakeholders, identified providers, customers, and populations served
  • Electronic surveys of provider burnout and practice attributes to determine the forces driving job-related burnout
  • Maslach Burnout Inventory (MBI)
  • Maslach Area of Worklife Survey (MAWS)
  • Collaboration with Mindgarden, Inc. (owner and distributor of MBI and MAWS; to create customized surveys specific to the needs of your organization
  • Presentation of interview and survey results to identified organizational stakeholders
  • Facilitation of a working session to collaborate on concrete solutions and a schedule for implementation, as well as designing tailored workplace interventions that foster engagement in the workplace
  • Design and implement a plan to track progress, including follow up interviews and surveys at identified intervals to measure progress and re-evaluate organizational goals and needs; re-evaluate areas for additional improvement and identify areas for more focused interventions
  • Conduct a debriefing with organization stakeholders to adjust current intervention strategies or design and implement new ones, as needed.


NCPHP’s Customized Burnout Consultation Services addresses job-related burnout as a core component of NCPHP’s mission to help providers and patients by “Encouraging the well-being and recovery of medical professionals through compassion, support, accountability, and advocacy.”


Contact 919-870-4480 for additional information about our Customized Burnout Consultation Services.

Physician Burnout:
A National Medical Emergency

To view the video in full screen, please click play and then click the square box in the lower right hand corner