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Frequently Asked Questions

What is a PHP?

A Professionals Health Program (PHP) is a confidential resource that supports healthcare professionals dealing with burnout, mental health or substance use disorders, and other potentially impairing conditions. The North Carolina Physicians Health Program (NCPHP) was founded in 1988 to provide early intervention and support to physicians. Since then, we have expanded to help other healthcare professionals (PAs, Veterinarians, Counselors) continue practicing safely and effectively. In 2019 we began doing business as the North Carolina Professional Health Program to better represent all of the professions we serve.

How do I make a referral to NCPHP?

You may call (919) 870-4480 to make a confidential referral. Visit our Referrals page for more details on the referral process.

What services does NCPHP offer to potentially impaired healthcare professionals?

NCPHP begins with a supportive, confidential screening interview to better understand the professional’s situation. This may lead to a referral for assessment, treatment, or other appropriate services. NCPHP may recommend monitoring or other support services based on the referral’s findings.

How is NCPHP funded?

NCPHP is a nonprofit 501(c)(3) organization. Funding sources include:

  • North Carolina Medical Board
  • North Carolina Board of Pharmacy
  • North Carolina Veterinary Medical Board
  • North Carolina Board of Licensed Clinical Mental Health Counselors

We also receive funding through donations and monitoring fees.

Is there a fee for NCPHP services?

Not for the first meeting with NCPHP. We want to make our program accessible as possible. We may ask you to provide some medical history, or get some tests run, and if so, you will be responsible for those charges. If someone is being actively monitored by NCPHP, then they are responsible for:

  • Monitoring service fees
  • Toxicology testing fees (if needed)
  • Any third-party services, such as psychotherapy sessions or psychiatric consults.

For the record: NCPHP never allows someone’s financial situation to prevent them from getting NCPHP services. We use a sliding scale for our fees and do everything we can to help those in need.

Does NCPHP accept insurance?

NCPHP does not provide medical services, so our program fees are not covered by insurance. However, referrals for additional assessments or treatments may be covered by your insurance plan. Need-based scholarships may be available to help cover certain third-party expenses.

Is my participation with NCPHP confidential?

Yes. Your information is kept strictly confidential and is not shared with anyone outside of NCPHP unless you sign a written release. Per state laws, however, we do have to notify your licensure board if you are not safe to practice.

What is the relationship between NCPHP and the North Carolina Medical Board (NCMB)?

NCPHP operates under a Memorandum of Understanding (MOU) with the North Carolina Medical Board and the North Carolina Medical Society. Similar MOUs exist with other licensing boards, such as:

  • North Carolina Board of Pharmacy
  • North Carolina Veterinary Medical Board
  • North Carolina Board of Licensed Clinical Mental Health Counselors
Is the North Carolina Medical Board informed about all referrals to NCPHP?

If the referral comes directly from the NCMB, relevant information is shared appropriately. However, self-referrals or those from other entities (like employers or hospitals) remain anonymous, provided safety conditions are met.

When would an anonymous referral be reported to their licensure board, e.g, the NC Medical Board?

Anonymity is strictly maintained except in rare cases. Per various state laws, however, NCPHP is required to report someone to their licensure board under certain conditions, such as:

  • The individual is an imminent danger to patient safety.
  • They are being monitored by NCPHP and refuse to honor their monitoring contract.
  • They are still impaired after treatment.

An anonymity break decision is very carefully considered and almost always made with input from an oversight committee. For more information about persons licensed by the NCMB, please see NCGS 90-21.22 (d).

What is a Caduceus meeting?

Caduceus meetings are support groups specifically for medical professionals in recovery.

Where can I find physician health programs in other states?

Visit the Federation of State Physician Health Programs (FSPHP) website for a full directory of programs across the U.S.

Contact NCPHP Today

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Cindy Clark, MSW, LCSW, LCAS

Director of Operations

Cindy Clark joined NCPHP in January 2015, serving in both administrative and clinical roles. She oversees the organization’s financial operations, including participant billing, and manages human resources and general office operations. Additionally, Cindy serves as the primary liaison to the North Carolina Board of Pharmacy.

Her clinical work has included treatment for both children and adults in various settings. Prior to joining NCPHP, Cindy spent five years with the North Carolina Pharmacist Recovery Network, the North Carolina Board of Pharmacy’s program for potentially impaired pharmacists, pharmacy technicians, and pharmacy students—now managed by NCPHP.

She holds a Bachelor’s degree in Psychology with a minor in Social and Economic Justice from the University of North Carolina and earned her Master of Social Work from East Carolina University.

Keenan Glasgow, LCMHC, LCAS, CCS, NCC

Director of Field Services / Western Field Coordinator

Keenan Glasgow has been with NCPHP since August 2012 and currently serves as Director of Field Services and Western Field Coordinator. He supervises the statewide Field Coordinator team and monitors participants in the western region of North Carolina.

Keenan has worked in mental health and substance use treatment since 1999 in both direct care and supervisory roles. He earned his Master’s in Mental Health Counseling from Webster University in 2010.

Jerry Smith, PsyD, LCMHCS, CCS, MAC, NCC, SAP

Clinical Coordinator

Dr. Jerry Smith joined the NCPHP team in August 2020 with over 22 years of experience in mental health and addictions treatment. He previously worked with the Federal Bureau of Prisons for outpatient treatment services and has experience in various environments, including active-duty military/dependent counseling, child/adolescent treatment facilities, community mental health, and addictions treatment.

Dr. Smith obtained his Doctorate of Psychology (PsyD) in Clinical Psychology in July 2009 from the University of the Rockies in Colorado and a Master of Arts in Community Counseling in December 2002 from Campbell University in North Carolina.

Jason Thompson, MSW, MHA, MBA

Case Director

Jason Thompson joined NCPHP as a Case Director in November 2025. He conducts screening interviews, coordinates care with treatment facilities, and helps healthcare professionals maintain compliance with licensing boards during monitoring.

Jason earned his Master of Health Adminstration and Master of Business Administration from the University of Cincinnati and a Master of Social Work from the University of Louisville. He brings over 22 years of specialized expertise in co-occurring substance use and mental health disorders. Jason most recently served as the Program Director for Sibcy House, a prominent residential facility focused on the comprehensive assessment and treatment of substance use and mental health disorders.

Moli Jones, MA, LCAS, MAC

Triangle Area Field Coordinator

Moli Jones began working at NCPHP in April 2017 as a Field Coordinator covering the Triangle area. She has practiced in both inpatient and outpatient treatment facility programs, working with several special populations. Moli has experience utilizing integrative treatment approaches developed specifically for PTSD and substance use disorders. She is involved with the North Carolina Substance Use Disorder Federation and actively participates in the NC DMV evaluation program.

Bill Ingraham, CSAC

Eastern Field Coordinator

Bill Ingraham is the Eastern Field Coordinator at NCPHP and a Certified Substance Abuse Counselor with over 10 years of experience. He has worked in various treatment environments and has served clients including licensed professionals and uniformed personnel.

Bill has also worked with legal systems in both New York and North Carolina, including the Eastern Carolina District federal court drug treatment program. Prior to joining NCPHP in November 2016, he served as a counselor in an outpatient facility and performed assessments for DWI and family court cases.

Beth Byarlay, MBA

Assistant Director of Operations

Beth Byarlay joined the NCPHP team in August 2015 as Communications and Case Manager and was promoted to Assistant Director of Operations in August 2023. Beth serves as the administrative liaison to the North Carolina Medical Board and is the primary contact for treatment centers. She also coordinates the treatment scholarship funds, oversees fundraising efforts, and manages all marketing and communications initiatives, including the NCPHP website.

Beth holds a Bachelor’s degree in Marketing from the University of Arkansas at Fayetteville and earned her Master of Business Administration from the University of Texas at Dallas.

Megan Hentze

Lead Case Manager

Megan joined NCPHP in May 2024 as a Case Manager. She brings a diverse background in healthcare and social services. After earning her Bachelor’s degree in Social Work from Meredith College in 2008, Megan held various roles, including working as a pharmacy technician. Most recently, she spent seven years serving as a hospital social worker, supporting patients and families through complex care needs and transitions. At NCPHP, Megan draws on her strong organizational skills to support healthcare professionals navigating personal and professional challenges.

Sami Skipwith-Pickard

Case Manager

Sami Skipwith-Pickard joined NCPHP in April 2024 as a Case Manager. In this role, she provides support and guidance to program participants, helping them stay on track with their goals and maintain accountability throughout their recovery journey.

Sami holds a Bachelor’s degree in Criminal Justice with a minor in Sociology from the University of North Carolina at Pembroke. She brings a versatile background, having held administrative roles across medical, veterinary, and mental health settings.

Hannah McKinney

Case Manager

Hannah McKinney joined NCPHP as a Case Manager in July 2024. She manages a caseload of program participants, offering consistent support and oversight, processing documentation, and preparing interview reports.

Hannah holds a Bachelor’s degree in Political Science from North Carolina State University and is currently pursuing a Master’s degree in Clinical Mental Health Counseling at her alma mater. Prior to her role at NCPHP, she worked as a middle school English teacher in the Wake County Public School System.

Jackie Breeze

Administrative Assistant

Jackie Breeze has served as NCPHP’s Administrative Assistant since June 2020. With over 19 years of experience in administrative support, she manages calendars, schedules meetings, prepares reports, answers phones and emails, and assists staff across the organization.

Prior to joining NCPHP, Jackie worked for more than 14 years as an administrative assistant at the American Institute of Certified Public Accountants (AICPA), where she supported a large staff with a wide range of tasks.

Clark Gaither, MD, MRO, FAAFP

Medical Director

Dr. Clark Gaither brings extensive personal and clinical experience in addiction, recovery, and physician health to his role as Medical Director at NCPHP. His longstanding involvement with the organization includes service on the Compliance Committee (two consecutive three-year terms), the Board of Directors (2002–2007), as Board Chair (2004–2005) as well as a physician monitor for program participants. Dr. Gaither officially joined the NCPHP team in January 2017.

Dr. Gaither frequently represents the organization through presentations at hospitals, medical practices, and academic institutions across North Carolina. With a 27-year career as a family physician, he has developed specialized expertise in job-related burnout, complementing NCPHP’s mission to support physician well-being.

In his role, Dr. Gaither conducts screening interviews of potential participants and evaluates collateral information. As a certified Medical Review Officer (MRO), he reviews and interprets laboratory drug testing data to ensure accuracy and fairness.

Dr. Gaither earned a Bachelor of Science in Biology from Lenoir-Rhyne College and a Master’s in Biology from East Carolina University. He graduated from the ECU School of Medicine in 1989 and completed his Family Medicine residency at ECU/PCMH in 1992. In 2010, he was named a Fellow of the American Academy of Family Physicians.

Emily King, MHS, PA-C

Associate Medical Director

Emily King joined NCPHP in January 2022, playing a pivotal role in participant engagement and program coordination. She serves as the referral liaison for the NCMB, NCBOP, NCVMB, NCBLMHC, as well as North Carolina hospitals, clinics, and self-referrals. Emily conducts initial screenings, develops individualized support plans, and represents NCPHP at conferences statewide.

A practicing psychiatric physician assistant since 2013, Emily earned her Master of Health Science from the Duke PA Program. She holds a Certificate of Added Qualifications in Psychiatry and is trained as a First Commitment Examiner. Her clinical experience spans a wide range of diagnoses in both outpatient and high-acuity psychiatric settings.

Emily serves as Vice Chair of the Federation of State Physician Health Programs’ (FSPHP) PEER Committee and is a member of its Research Committee. She remains active with Duke University, serving on its PA admissions committee and contributing to professional development initiatives. Emily holds a Bachelor’s degree in Medical Technology from Michigan State University and maintains certification as a technologist in chemistry.

Joseph P. Jordan, PhD

Chief Executive Officer

Dr. Jordan’s tenure at NCPHP began July of 2007. His terminal degree is a PhD in Counseling and Counseling Education, and he came to NCPHP with over 20 years of experience working in the fields of substance use disorders, mental health, and providing and supervising various levels of treatment for those conditions, including inpatient, outpatient, IOP, and long-term residential. As the current CEO Dr. Jordan is responsible for the overall functioning and management of NCPHP, reporting to the Board of Directors and the various constituency boards that NCPHP serves. He is the current Southeastern Representative to the Federation of State Health Programs (FSPHP) and a member of that organization’s Executive Committee, while also chairing multiple committees for the FSPHP.