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Signs and Symptoms of Job-Related Burnout

Have you noticed any of these warning signs in yourself or a colleague?

  • Feeling tired and drained most of the time
  • Changes in appetite or sleep habits
  • Feeling helpless, trapped, and defeated in the workplace
  • Increasingly cynical and negative outlook on work
  • Procrastinating, losing motivation on the job
  • Decreasing work satisfaction and sense of accomplishment
  • Withdrawing from responsibilities, skipping work or coming in late and leaving early
  • Using food, drugs, or alcohol to cope

Note: These may be symptoms of other conditions as well.

Cindy Clark, MSW, LCSW, LCAS

Director of Operations

Cindy Clark joined NCPHP in January 2015, serving in both administrative and clinical roles. She oversees the organization’s financial operations, including participant billing, and manages human resources and general office operations. Additionally, Cindy serves as the primary liaison to the North Carolina Board of Pharmacy.

Her clinical work has included treatment for both children and adults in various settings. Prior to joining NCPHP, Cindy spent five years with the North Carolina Pharmacist Recovery Network, the North Carolina Board of Pharmacy’s program for potentially impaired pharmacists, pharmacy technicians, and pharmacy students—now managed by NCPHP.

She holds a Bachelor’s degree in Psychology with a minor in Social and Economic Justice from the University of North Carolina and earned her Master of Social Work from East Carolina University.

Keenan Glasgow, LCMHC, LCAS, CCS, NCC

Director of Field Services / Western Field Coordinator

Keenan Glasgow has been with NCPHP since August 2012 and currently serves as Director of Field Services and Western Field Coordinator. He supervises the statewide Field Coordinator team and monitors participants in the western region of North Carolina.

Keenan has worked in mental health and substance use treatment since 1999 in both direct care and supervisory roles. He earned his Master’s in Mental Health Counseling from Webster University in 2010.

Jerry Smith, PsyD, LCMHCS, CCS, MAC, NCC, SAP

Clinical Coordinator

Dr. Jerry Smith joined the NCPHP team in August 2020 with over 22 years of experience in mental health and addictions treatment. He previously worked with the Federal Bureau of Prisons for outpatient treatment services and has experience in various environments, including active-duty military/dependent counseling, child/adolescent treatment facilities, community mental health, and addictions treatment.

Dr. Smith obtained his Doctorate of Psychology (PsyD) in Clinical Psychology in July 2009 from the University of the Rockies in Colorado and a Master of Arts in Community Counseling in December 2002 from Campbell University in North Carolina.

Angela L. Burnett, MA, NCC, LCMHCQS

Case Director

Angela Burnett joined NCPHP as a Case Director in July 2023. She conducts clinical interviews, coordinates care with treatment facilities, and helps healthcare professionals maintain compliance with licensing boards during recovery.

Angela earned her Master of Arts in Clinical Mental Health Counseling from Wake Forest University. She provided counseling in a private practice setting for ten years, specializing in trauma-informed care and clinical supervision. Angela holds certifications in Somatic Experiencing and EMDR and has also served as a medical family therapist intern at the Duke Cancer Patient Support Program.

Moli Jones, MA, LCAS, MAC

Triangle Area Field Coordinator

Moli Jones began working at NCPHP in April 2017 as a Field Coordinator covering the Triangle area. She has practiced in both inpatient and outpatient treatment facility programs, working with several special populations. Moli has experience utilizing integrative treatment approaches developed specifically for PTSD and substance use disorders. She is involved with the North Carolina Substance Use Disorder Federation and actively participates in the NC DMV evaluation program.

Bill Ingraham, CSAC

Eastern Field Coordinator

Bill Ingraham is the Eastern Field Coordinator at NCPHP and a Certified Substance Abuse Counselor with over 10 years of experience. He has worked in various treatment environments and has served clients including licensed professionals and uniformed personnel.

Bill has also worked with legal systems in both New York and North Carolina, including the Eastern Carolina District federal court drug treatment program. Prior to joining NCPHP in November 2016, he served as a counselor in an outpatient facility and performed assessments for DWI and family court cases.

Jason Yates, LCSW, LCAS, CCS

Triad Area Field Coordinator

Jason Yates began working at NCPHP in May 2019 as a Field Coordinator, covering the Triad area, including Guilford and Forsyth counties. He began his career in 1998 and earned his Master’s in Social Work from UNC Greensboro in 2009.

Jason is a Licensed Clinical Social Worker, Licensed Clinical Addictions Specialist, and Certified Clinical Supervisor. He has provided clinical leadership at Caring Services, Inc., served as a trainer for AHEC, and has taught at UNCG and NC A&T since 2011.

Beth Byarlay, MBA

Assistant Director of Operations

Beth Byarlay joined the NCPHP team in August 2015 as Communications and Case Manager and was promoted to Assistant Director of Operations in August 2023. Beth serves as the administrative liaison to the North Carolina Medical Board and is the primary contact for treatment centers. She also coordinates the treatment scholarship funds, oversees fundraising efforts, and manages all marketing and communications initiatives, including the NCPHP website.

Beth holds a Bachelor’s degree in Marketing from the University of Arkansas at Fayetteville and earned her Master of Business Administration from the University of Texas at Dallas.

Megan Hentze

Lead Case Manager

Megan joined NCPHP in May 2024 as a Case Manager. She brings a diverse background in healthcare and social services. After earning her Bachelor’s degree in Social Work from Meredith College in 2008, Megan held various roles, including working as a pharmacy technician. Most recently, she spent seven years serving as a hospital social worker, supporting patients and families through complex care needs and transitions. At NCPHP, Megan draws on her strong organizational skills to support healthcare professionals navigating personal and professional challenges.

Sami Skipwith-Pickard

Case Manager

Sami Skipwith-Pickard joined NCPHP in April 2024 as a Case Manager. In this role, she provides support and guidance to program participants, helping them stay on track with their goals and maintain accountability throughout their recovery journey.

Sami holds a Bachelor’s degree in Criminal Justice with a minor in Sociology from the University of North Carolina at Pembroke. She brings a versatile background, having held administrative roles across medical, veterinary, and mental health settings.

Hannah McKinney

Case Manager

Hannah McKinney joined NCPHP as a Case Manager in July 2024. She manages a caseload of program participants, offering consistent support and oversight, processing documentation, and preparing interview reports.

Hannah holds a Bachelor’s degree in Political Science from North Carolina State University and is currently pursuing a Master’s degree in Clinical Mental Health Counseling at her alma mater. Prior to her role at NCPHP, she worked as a middle school English teacher in the Wake County Public School System.

Jackie Breeze

Administrative Assistant

Jackie Breeze has served as NCPHP’s Administrative Assistant since June 2020. With over 19 years of experience in administrative support, she manages calendars, schedules meetings, prepares reports, answers phones and emails, and assists staff across the organization.

Prior to joining NCPHP, Jackie worked for more than 14 years as an administrative assistant at the American Institute of Certified Public Accountants (AICPA), where she supported a large staff with a wide range of tasks.

Clark Gaither, MD, MRO, FAAFP

Medical Director

Dr. Clark Gaither brings extensive personal and clinical experience in addiction, recovery, and physician health to his role as Medical Director at NCPHP. His longstanding involvement with the organization includes service on the Compliance Committee (two consecutive three-year terms), the Board of Directors (2002–2007), as Board Chair (2004–2005) as well as a physician monitor for program participants. Dr. Gaither officially joined the NCPHP team in January 2017.

Dr. Gaither frequently represents the organization through presentations at hospitals, medical practices, and academic institutions across North Carolina. With a 27-year career as a family physician, he has developed specialized expertise in job-related burnout, complementing NCPHP’s mission to support physician well-being.

In his role, Dr. Gaither conducts screening interviews of potential participants and evaluates collateral information. As a certified Medical Review Officer (MRO), he reviews and interprets laboratory drug testing data to ensure accuracy and fairness.

Dr. Gaither earned a Bachelor of Science in Biology from Lenoir-Rhyne College and a Master’s in Biology from East Carolina University. He graduated from the ECU School of Medicine in 1989 and completed his Family Medicine residency at ECU/PCMH in 1992. In 2010, he was named a Fellow of the American Academy of Family Physicians.

Emily King, MHS, PA-C

Associate Medical Director

Emily King joined NCPHP in January 2022, playing a pivotal role in participant engagement and program coordination. She serves as the referral liaison for the NCMB, NCBOP, NCVMB, NCBLMHC, as well as North Carolina hospitals, clinics, and self-referrals. Emily conducts initial screenings, develops individualized support plans, and represents NCPHP at conferences statewide.

A practicing psychiatric physician assistant since 2013, Emily earned her Master of Health Science from the Duke PA Program. She holds a Certificate of Added Qualifications in Psychiatry and is trained as a First Commitment Examiner. Her clinical experience spans a wide range of diagnoses in both outpatient and high-acuity psychiatric settings.

Emily serves as Vice Chair of the Federation of State Physician Health Programs’ (FSPHP) PEER Committee and is a member of its Research Committee. She remains active with Duke University, serving on its PA admissions committee and contributing to professional development initiatives. Emily holds a Bachelor’s degree in Medical Technology from Michigan State University and maintains certification as a technologist in chemistry.

Joseph P. Jordan, PhD

Chief Executive Officer

Dr. Jordan’s tenure at NCPHP began July of 2007. His terminal degree is a PhD in Counseling and Counseling Education, and he came to NCPHP with over 20 years of experience working in the fields of substance use disorders, mental health, and providing and supervising various levels of treatment for those conditions, including inpatient, outpatient, IOP, and long-term residential. As the current CEO Dr. Jordan is responsible for the overall functioning and management of NCPHP, reporting to the Board of Directors and the various constituency boards that NCPHP serves. He is the current Southeastern Representative to the Federation of State Health Programs (FSPHP) and a member of that organization’s Executive Committee, while also chairing multiple committees for the FSPHP.